- Take a short survey in regards to a purchase at BI-LO
- All feedback provided will help improve future shopping experiences
- The survey MUST be completed within 72 hours of making the purchase
The Tell BI-LO survey requires the survey code from the BI-LO customer receipt and working Internet connection. The survey code will be 18 digits long and can be found in the middle of the receipt just above the bar code. Assuming the customer completes the survey in full they will receive a coupon code for $5 off their next visit at BI-LO when $40 or more is spent. Please note when completing the Tell BI-LO customer survey their research partner will collect information which may include personal information (such as the customers name or email address), transaction information (such as information from a store receipt), as well as the feedback response (the customers personal information will never be sold to a third-party or released to the employees who serviced them). Any questions in regards to the BI-LO customer survey can be directed to: Evolve Research and Consulting, 4/415 Bourke Street, Melbourne, VIC, 3000, Australia (please include proper postage and a return address). Those who fail to complete the survey with in 72 hours of making the BI-LO purchase will find the survey to be void. Customers looking to reach out to the BI-LO via phone can dial 800-768-4438 between the hours of 8:00 am to 7:00 pm EST Monday thru Friday or Saturday from 8:00 am to 4:00 pm EST (closed for business of Sunday). Those who would like to contact the company by mail in regards to the Tell BI-LO survey will have to write a letter to: Customer Support PO Box Jacksonville, FL 32203-0297. Questions about a BI-LO Plenti card account can be directed to 1-855-753-6841.
- Florida based supermarket chain
- Operates more than 180 locations
- Locations can be found in Georgia, North Carolina and South Carolina
BI-LO was founded in 1961 by Mr. Frank L. Outlaw (the original name was called Wrenn & Outlaw and did not become BI-LO until 1963 according to the company lore). BI-LO, LLC is owned and operated by Southeastern Grocers.